Privacy Policy

This Privacy Policy explains how the mobile application provided by Shenlong VPN (referred to as the 'Service,' 'we,' or 'our') collects, uses, stores, and discloses personal information when you use the app. We operate on an 'as is' basis and take reasonable steps to protect user privacy and data security.

When you download and launch the app, certain operational data may be collected automatically, including your IP address, device operating system version, app activity paths, crash information, and approximate region. This information is used to: 1. recommend more suitable nodes and connection routes; 2. identify regional stability issues through aggregated, anonymized trends; and 3. send important service notices, security alerts, or subscription-related updates to your registered email or username when necessary.

We may share aggregated and anonymized information with necessary third-party partners such as Google Play Services or Firebase for crash analysis, performance monitoring, and feature improvement. We do not sell personal information. Personal data is only disclosed when required by law, needed to protect users or the public, investigate fraud, or support contracted service providers operating under confidentiality obligations.

User-submitted data is retained for the active service period and a reasonable follow-up retention window. If you would like to close your account and request deletion of your personal data, please contact support@shenlongfree.com. This app is not intended for children under 13, and if we learn that such information was collected unintentionally, we will take reasonable steps to delete it. Physical, electronic, and administrative safeguards are used to protect stored information.

This Privacy Policy may change from time to time due to regulatory updates, product changes, or security practices. Continued use of the Service after publication of an updated policy will generally be treated as acceptance of the revised terms. This policy takes effect on October 4, 2025. Questions about privacy handling may be sent to support@shenlongfree.com.